P2P car rental really zero risk? It is difficult to recover after the vehicle is mortgaged


Are you willing to rent a car to a stranger? Would you be willing to rent a stranger's car? Recently, the P2P car rental software has appeared on the market, as long as you have an APP on your phone, you can rent your car to someone else, or you can easily get close to it. Rent a stranger's car. Do you dare to try this car rental mode?

Yesterday, Mr. Liu signed a compensation agreement with the car rental platform, but it has been a month or so since Mr. Liu saw the car last time. Mr. Liu still faces the dilemma that neither the car nor the cards can be recovered.

After investigation, the reporter found that, whether it is the traditional car rental industry or the emerging P2P car rental industry, the car has been mortgaged by tenants from time to time. Industry experts said that due to the separation of the right to use and ownership of the rental car, the loss of control of vehicles occurs from time to time. Car rental companies can only reduce risks through the risk control department. Individuals should fully consider the risks by renting cars through the car rental platform.

   event

   Renting a car through software rental does not return

On December 26 last year, Mr. Liu rented the car to Zhao Moumou through a car rental platform, and the prescribed return date was December 30. Zhao Moumou said that he would drive Mr. Liu’s car to the field to discuss business. Mr. Liu carefully checked the identity information of Zhao Moumou according to the rules of the car rental platform and confirmed that he had come to rent a car.

After the four-day car rental period that was originally said to be good, Zhao Moumou did not return the car. He said that the business did not finish and he needed to renew the lease for a couple of days. As the car is still in the other hand, Mr. Liu can only agree. However, Mr. Liu did not expect that he later received a phone call from the car rental platform staff. He heard an alarming news on the phone: his car was mortgaged.

Mr. Liu said that he later learned from the staff of the car rental platform that a formal mortgage company had come after him and claimed that someone had taken five cars, including Mr. Liu’s car, to take out the mortgage, but the mortgage company found the cars. If there is a problem, the situation will be reflected to the car rental platform. In the following days, Mr. Liu twice followed the car rental platform staff to find a car in the field, but still found nothing.

Earlier, Mr. Liu said in an interview with a reporter from the Beijing Youth Daily that even if he did not plan to own his car for the worst, buying a new car would not work. "My license plate will not come back, even the shake number is not qualified."

progress

Has signed an agreement with the car rental platform vehicles are still in search

This reporter learned that the car rental platform and the owner signed an agreement on January 17. Mr. Liu, the owner of the car, said that the specific contents of the agreement were not disclosed, but the vehicle is still being searched.

Previously, the person concerned in the car rental platform said in response that the owner’s compensation would be divided into two parts. From the time the car was lost to the time the car was returned, it would take days as the unit and negotiate a price with the car owner to pay the owner. The car rental company will have an agreed time with the owner. If it is confirmed by the relevant department that the car will not be returned, the insurance claim will be combined with the insurance claim. The third party will conduct a residual value evaluation and pay the owner a full payment of the value in a lump sum. .

The staff member stated that according to the normal theory, the tenant should indeed be compensated, but the tenant involved some bad behavior. “At this stage, we are the first to pay, to resolve the worries of the owner. In the later period, the owner will jointly recover the loss”.

   Experience

   After uploading the passport photo, you can rent a car

The reporter learned that P2P car rental is still a new thing in China. The so-called P2P car rental model, as long as the phone is equipped with an APP, after a certain identity certification, you can rent your car to a stranger, or rent a stranger's car nearby.

The reporter saw on the relatively large P2P car rental platform in China that the review of the application for renting a car was mainly carried out by the car rental staff uploading a scanned copy of their ID card and a scanned copy of the driver's license. The reporter learned that many car rental platforms will verify the tenant's identity. For example, the tenant must satisfy the condition that “the driver's license is six months or more, and the cumulative deduction for points within one year does not exceed nine points” and the tenant has no adverse criminal record.

The reporter uploaded two scanned documents on a large car rental platform. After passing the review, he could select a vehicle rental car on the page. During this period, no car rental platform staff asked whether they uploaded the documents by telephone or meeting. After the Beijing Youth Daily reporter selected the vehicle he wanted to rent on the site, in addition to car rental fees, there would be a deposit of several thousand yuan.

There are such car rental site personnel said that before the rental car, all owners and tenants settled in the car rental platform will undergo a strict identity verification. As for tenants who have an evaluation system and grading their reputation, there are not only the elimination system but also the blacklist system. However, Mr. Liu had previously stated that Zhao Moumou, who had rented his car at the time, was renting a car on the site for the first time. “He is now even if he is pulled into the blacklist, my car will not come back.”

Similarly, each P2P car rental platform will specify that the owner must install a positioning box, although the name is different, but the role is roughly the same, that is, after the car is rented out, the owner can also remotely see where the car. However, Mr. Liu’s case of suspected box failure occurred when he was previously charged with a vehicle. He had seen his own vehicle position and positioner not synchronized. In addition, through the experience of some car owners being mortgaged, even if the car is found by the coordinates of the box, it is not easy to return the car.

   question

   Car rental platform ads misled the owner?

The reporter saw in the car rental platform used by Mr. Liu that in his self-introducing narrative, he described the owner’s car rental as “zero risk”, and Mr. Liu also stated that it was only after reading this slogan that he was assured that the car would be rented through the platform. In the P2P car rental platform, most of them can see the entire payment or the introduction of tens of thousands of insurance slogans, these prominently located pedagogical language makes people feel very at ease.

“If the owner of the vehicle violated the rules and did not have any responsibility during the rental period, these messages were clearly written. However, I did not know that there was a possibility that the car could be mortgaged.” One owner stated that at the time, these propaganda guarantees were read. It was only safe to rent out the car, but after reading it carefully, it was discovered that the website also elaborated on the situation in which the vehicle was mortgaged, but the position was much worse than the publicity language and the word was much smaller.

When answering the questions raised by the owner, the car rental website wrote: "If the vehicle is rented, the stolen vehicle will not be returned, or the vehicle will be mortgaged for profit, it is a vicious fraud, the car rental insurance will not be paid, the platform will call the police" . At the same time, “the tenants who are considered to be at risk by the platform are obliged to inform the owner of the risk and have the right to terminate the order. If the owner does not agree to cancel the order, the consequences will be borne by the owner. In addition, the loss to the owner The platform assisted in recovering losses from tenants."

The rental platform used by Mr. Liu also reads, “The tenant’s subjective fraud or criminal situation: if the tenant rents, driving, criminal behavior, mortgaged vehicles, driving escape, etc., the insurance will not be paid, and the tenant will take full responsibility. Take all losses. For the damage caused by the owner, the platform assists the owner to recover the tenant's terms.

In the FAQ, there is also a question of “what the tenant sold for the car, mortgaged, and started running.” The answer is “If the vehicle is rented out, the tenant will use the vehicle to make a mortgage, which is a vicious fraud. Car Rental Insurance will not be paid and the platform will call the police. For the loss caused by the owner, the platform assists the owner to recover the rent from the tenant."

“Car rental insurance does not pay the compensation and the platform assists the owner in recovering these terms from the tenants. After reading it, I lost confidence that the risk of the vehicle being mortgaged should be communicated to the owner.” The owner said.

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